Payment Policy

Payment Methods & Cancellation Policy

At our accommodation, we offer the following payment methods for your convenience:


1. Payment by Credit / Debit Card

We accept Visa, Mastercard, and Maestro through a secure electronic payment environment.


2. Bank Deposit

You may make a deposit to our bank account. The reservation is confirmed upon receipt of the proof of deposit.


3. Transfer via IRIS or Web Banking

Instant money transfer is available via IRIS or e-banking.


4. Cash Payment upon Arrival

The remaining balance may be settled at check-in, provided that a non-refundable rate has not been selected.


Advance Payment Policy

To confirm the reservation, a deposit or full prepayment of the total amount may be required.


Transaction Security

All electronic payments are processed through a secure banking system with data encryption.


Cancellation Policy – Non-Refundable Reservation

  • All reservations are considered non-refundable.
  • In case of cancellation, modification, or no-show, no refund will be issued.
  • The total amount of the reservation is charged and retained regardless of the cancellation date.
  • By completing the reservation, the guest declares full acceptance of the above terms.
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